It has been an exciting time receiving parcels and as a result rearranging the office (and re-orienting moving from a PC life to a Mac life).
Firstly, Kayako – help desk software ran a competition to increase their Twitter followers and Facebook fans. To enter, all that was required was to follow them on Twitter (& Facebook) which I did because we use Kayako as the help desk software to support our volunteer treasurer software and it serves us well. Well knock my socks off, the next day @neridagill was selected as the first prize winner!!! Woohoo! To win first prize in an international competition was fantastic. This prize came in three parts:-
- An updated and upgraded version of their help desk software. This means once it is installed we’ll increase our level of service even further by providing a Live Chat Online option for our treasurers.
- A USD$1000 donated to the charity of my choice. I chose our local volunteer based breast cancer support group Bosom Buddies.
- Last but not least a MacBook Air laptop! Am loving my new laptop. It has replaced my desktop with all my files and work moving over to it. I’ve even moved up to having two screens on my desk. Working in a new computer environment is a bit like being a stranger in a foreign land. I know the move will be great in the end but it will be a bit disorienting for a while.
Well done Kayako for a great competition. All three prizes are fantastic! Benefits all round to our clients with an increased level of service with Live Chat, funds to support breast cancer affected families and greater efficiencies for me in a Mac world. What competitions have you won with such great prizes?
If you are a Mac user. Am keen to hear about your favourite applications and where you got them? Please let me know and help me navigate and get settled in this new world.
Here’s to volunteer treasurers…
Thanks Glenn. Got CyberDuck but will check out CoRD too. I think what they say is true. Once you go to Mac you won’t ever go back. I can see how that would happen!